Incidents reported on status page for Alloy Women's Health https://status.myalloy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ebab3b709e5ac7b2c78ecce5e9a29d87.jpeg https://status.myalloy.com/ en https://status.myalloy.com/ Fri, 05 Dec 2025 09:12:43 +0000 https://status.myalloy.com/#c55517f23f80421d03a54aa66c268cbb280da4f0308a4fca8db22c61f92e55eb Customer Api recovered https://status.myalloy.com/ Fri, 05 Dec 2025 08:48:34 +0000 https://status.myalloy.com/#c55517f23f80421d03a54aa66c268cbb280da4f0308a4fca8db22c61f92e55eb Customer Api went down https://status.myalloy.com/ Tue, 18 Nov 2025 12:00:37 +0000 https://status.myalloy.com/#a02bae08ea57d5411ce0c31b35773faef4e8f5e6ae74d669482adf4d3949a7bc Customer Api recovered https://status.myalloy.com/ Tue, 18 Nov 2025 11:33:16 +0000 https://status.myalloy.com/#a02bae08ea57d5411ce0c31b35773faef4e8f5e6ae74d669482adf4d3949a7bc Customer Api went down https://status.myalloy.com/ Mon, 17 Nov 2025 11:36:35 +0000 https://status.myalloy.com/#6daaa539b87b17b7e215e7313838ef4c363b9fd98245eb78dcc0a008eeda2b19 Customer Portal Site recovered https://status.myalloy.com/ Mon, 17 Nov 2025 11:35:56 +0000 https://status.myalloy.com/#c2d484f01310c0151f907edba2fb8bd703ad6062ae3639b2b5fd83769b7aaa3e Marketing Site recovered https://status.myalloy.com/ Mon, 17 Nov 2025 11:35:52 +0000 https://status.myalloy.com/#89e6d17ae3e8527c65ad1777302a85240d7cb99d7c8e58bd5daaec3da7cfe7e3 Intake recovered https://status.myalloy.com/ Mon, 17 Nov 2025 11:35:21 +0000 https://status.myalloy.com/#89e6d17ae3e8527c65ad1777302a85240d7cb99d7c8e58bd5daaec3da7cfe7e3 Intake went down https://status.myalloy.com/ Mon, 17 Nov 2025 11:35:04 +0000 https://status.myalloy.com/#6daaa539b87b17b7e215e7313838ef4c363b9fd98245eb78dcc0a008eeda2b19 Customer Portal Site went down https://status.myalloy.com/ Mon, 17 Nov 2025 11:34:54 +0000 https://status.myalloy.com/#c2d484f01310c0151f907edba2fb8bd703ad6062ae3639b2b5fd83769b7aaa3e Marketing Site went down https://status.myalloy.com/ Mon, 17 Nov 2025 11:16:55 +0000 https://status.myalloy.com/#143063b040e269970ebe8cd997696bad98bd0cf03aa5a3fd070ca6d32d7f958c Marketing Site recovered https://status.myalloy.com/ Mon, 17 Nov 2025 11:16:45 +0000 https://status.myalloy.com/#151c0def270fd2cb7a8b77cbf92bc851806cfa345bc88ba162d6fe6f7aa0c500 Intake recovered https://status.myalloy.com/ Mon, 17 Nov 2025 11:16:36 +0000 https://status.myalloy.com/#fd88633b7746bead7beb7cc691a00bcd0141966bfdaee9ec535f394eff3cbc06 Customer Portal Site recovered https://status.myalloy.com/ Mon, 17 Nov 2025 11:15:54 +0000 https://status.myalloy.com/#143063b040e269970ebe8cd997696bad98bd0cf03aa5a3fd070ca6d32d7f958c Marketing Site went down https://status.myalloy.com/ Mon, 17 Nov 2025 11:15:53 +0000 https://status.myalloy.com/#151c0def270fd2cb7a8b77cbf92bc851806cfa345bc88ba162d6fe6f7aa0c500 Intake went down https://status.myalloy.com/ Mon, 17 Nov 2025 11:15:33 +0000 https://status.myalloy.com/#fd88633b7746bead7beb7cc691a00bcd0141966bfdaee9ec535f394eff3cbc06 Customer Portal Site went down https://status.myalloy.com/ Wed, 05 Nov 2025 20:32:23 +0000 https://status.myalloy.com/#722af8aa7147d232070e06e62bf7d7fd646a39cd8c5a551385c66ed24ca7b00f Customer Api recovered https://status.myalloy.com/ Wed, 05 Nov 2025 19:55:54 +0000 https://status.myalloy.com/#722af8aa7147d232070e06e62bf7d7fd646a39cd8c5a551385c66ed24ca7b00f Customer Api went down https://status.myalloy.com/ Mon, 20 Oct 2025 09:05:49 +0000 https://status.myalloy.com/#f6194c6f09e3fe909457522f21e5df066a0e8cd2f47dcd84411d75c4c350c724 Marketing Site recovered https://status.myalloy.com/ Mon, 20 Oct 2025 08:21:56 +0000 https://status.myalloy.com/#f6194c6f09e3fe909457522f21e5df066a0e8cd2f47dcd84411d75c4c350c724 Marketing Site went down https://status.myalloy.com/ Fri, 10 Oct 2025 20:48:02 +0000 https://status.myalloy.com/#0c8df518ccfd319227da898accb6791bcab37730f2b2c9edad4794785d41ef71 Intake recovered https://status.myalloy.com/ Fri, 10 Oct 2025 20:37:50 +0000 https://status.myalloy.com/#0c8df518ccfd319227da898accb6791bcab37730f2b2c9edad4794785d41ef71 Intake went down https://status.myalloy.com/ Fri, 10 Oct 2025 20:28:01 +0000 https://status.myalloy.com/#20578ad26c94f4bc043b91669581c6c0108931f06aed71b4c681baa1f0bd1a7f Intake recovered https://status.myalloy.com/ Fri, 10 Oct 2025 20:27:56 +0000 https://status.myalloy.com/#8a41413a81edd378b997c7a2e8b529719db186e5d22d7168b61db202e28ad4a7 Marketing Site recovered https://status.myalloy.com/ Fri, 10 Oct 2025 20:26:53 +0000 https://status.myalloy.com/#20578ad26c94f4bc043b91669581c6c0108931f06aed71b4c681baa1f0bd1a7f Intake went down https://status.myalloy.com/ Fri, 10 Oct 2025 20:25:51 +0000 https://status.myalloy.com/#8a41413a81edd378b997c7a2e8b529719db186e5d22d7168b61db202e28ad4a7 Marketing Site went down https://status.myalloy.com/ Fri, 10 Oct 2025 20:18:12 +0000 https://status.myalloy.com/#7e1951ddb31d06bf0a31db2fb3fb06d8293bae5a71c66817468c390c94897a6c Customer Portal Site recovered https://status.myalloy.com/ Fri, 10 Oct 2025 20:11:34 +0000 https://status.myalloy.com/#7e1951ddb31d06bf0a31db2fb3fb06d8293bae5a71c66817468c390c94897a6c Customer Portal Site went down https://status.myalloy.com/ Wed, 01 Oct 2025 04:58:45 +0000 https://status.myalloy.com/#694af88d5e715bdcfba24ffb3ca3963fc614a9c315e1d1ea5634a57eeb1df423 Intake recovered https://status.myalloy.com/ Wed, 01 Oct 2025 04:57:25 +0000 https://status.myalloy.com/#694af88d5e715bdcfba24ffb3ca3963fc614a9c315e1d1ea5634a57eeb1df423 Intake went down https://status.myalloy.com/incident/604594 Tue, 17 Jun 2025 13:15:00 -0000 https://status.myalloy.com/incident/604594#21e51c4e3d14ef8569f5212dc4b78be7009d72e536829ac02b3f57322b08093c Issues resolved. https://status.myalloy.com/incident/604594 Tue, 17 Jun 2025 13:15:00 -0000 https://status.myalloy.com/incident/604594#21e51c4e3d14ef8569f5212dc4b78be7009d72e536829ac02b3f57322b08093c Issues resolved. https://status.myalloy.com/incident/604594 Tue, 17 Jun 2025 13:15:00 -0000 https://status.myalloy.com/incident/604594#21e51c4e3d14ef8569f5212dc4b78be7009d72e536829ac02b3f57322b08093c Issues resolved. https://status.myalloy.com/incident/604594 Tue, 17 Jun 2025 11:15:00 -0000 https://status.myalloy.com/incident/604594#9a16107d74498ef519fb85f0cc23072dd4a9d8d710787b75c32a149139dd2d21 Due to complications from an MDI deployment, services related to encounters and doctor messaging are experiencing latency and higher error volume. https://status.myalloy.com/incident/604594 Tue, 17 Jun 2025 11:15:00 -0000 https://status.myalloy.com/incident/604594#9a16107d74498ef519fb85f0cc23072dd4a9d8d710787b75c32a149139dd2d21 Due to complications from an MDI deployment, services related to encounters and doctor messaging are experiencing latency and higher error volume. https://status.myalloy.com/incident/568003 Fri, 16 May 2025 21:00:00 -0000 https://status.myalloy.com/incident/568003#c37e51a6c5f1c2e6f3444d9cef3a8c79996474f4c36844a7492267e19776b8c0 The issue has been found and fixed. https://status.myalloy.com/incident/568003 Fri, 16 May 2025 18:45:00 -0000 https://status.myalloy.com/incident/568003#0a64179cbe0423d85d00f10d5ecf7640ee27dddef0ed53e2cd26b48c4d2c8f31 An environment variable being improperly set caused some products to be briefly disapproved by Google Merchant. https://status.myalloy.com/incident/546985 Thu, 17 Apr 2025 18:19:00 -0000 https://status.myalloy.com/incident/546985#158b6b76b1458bfa9590f7cf250116ceff2b5669d72b55b909f64094272362e5 We have identified the cause of the issue and deployed a fix. https://status.myalloy.com/incident/546985 Thu, 17 Apr 2025 18:19:00 -0000 https://status.myalloy.com/incident/546985#158b6b76b1458bfa9590f7cf250116ceff2b5669d72b55b909f64094272362e5 We have identified the cause of the issue and deployed a fix. https://status.myalloy.com/incident/546985 Thu, 17 Apr 2025 18:19:00 -0000 https://status.myalloy.com/incident/546985#158b6b76b1458bfa9590f7cf250116ceff2b5669d72b55b909f64094272362e5 We have identified the cause of the issue and deployed a fix. https://status.myalloy.com/incident/546985 Thu, 17 Apr 2025 18:02:00 -0000 https://status.myalloy.com/incident/546985#79380b34a1f5972c16de856dbbc1f8d693c36f91bce8ea5a7f10241972e64d81 The customer dashboard experienced degraded performance due to heavy query loads on the database. https://status.myalloy.com/incident/546985 Thu, 17 Apr 2025 18:02:00 -0000 https://status.myalloy.com/incident/546985#79380b34a1f5972c16de856dbbc1f8d693c36f91bce8ea5a7f10241972e64d81 The customer dashboard experienced degraded performance due to heavy query loads on the database. https://status.myalloy.com/incident/546985 Thu, 17 Apr 2025 18:02:00 -0000 https://status.myalloy.com/incident/546985#79380b34a1f5972c16de856dbbc1f8d693c36f91bce8ea5a7f10241972e64d81 The customer dashboard experienced degraded performance due to heavy query loads on the database. https://status.myalloy.com/incident/536204 Fri, 28 Mar 2025 09:58:00 -0000 https://status.myalloy.com/incident/536204#f6b8ec653d12c69398c5665d961b3ba48d470d5e07f7550e151026c4d4f4751d MDI functionality restored. https://status.myalloy.com/incident/536204 Fri, 28 Mar 2025 09:58:00 -0000 https://status.myalloy.com/incident/536204#f6b8ec653d12c69398c5665d961b3ba48d470d5e07f7550e151026c4d4f4751d MDI functionality restored. https://status.myalloy.com/incident/536204 Fri, 28 Mar 2025 09:36:00 -0000 https://status.myalloy.com/incident/536204#77b187912519627a85c17014fb2b677f9f11e6c05778863145951366c335de97 MDI API was unavailable due to a service outage. https://status.myalloy.com/incident/536204 Fri, 28 Mar 2025 09:36:00 -0000 https://status.myalloy.com/incident/536204#77b187912519627a85c17014fb2b677f9f11e6c05778863145951366c335de97 MDI API was unavailable due to a service outage. https://status.myalloy.com/incident/533614 Mon, 24 Mar 2025 14:10:00 -0000 https://status.myalloy.com/incident/533614#eebd69219272a21b751fcbd2f573f620ddbf536b497cf8444c8fb11c4213cd11 MDI functionality restored. https://status.myalloy.com/incident/533614 Mon, 24 Mar 2025 14:10:00 -0000 https://status.myalloy.com/incident/533614#eebd69219272a21b751fcbd2f573f620ddbf536b497cf8444c8fb11c4213cd11 MDI functionality restored. https://status.myalloy.com/incident/533614 Mon, 24 Mar 2025 12:30:00 -0000 https://status.myalloy.com/incident/533614#6ac3ddefebd6404bc2ced6e3ad9e7c33bacfafafaa4da323c4b3be40129ce632 MDI functionality is degraded due to issues with an MDI deployment. https://status.myalloy.com/incident/533614 Mon, 24 Mar 2025 12:30:00 -0000 https://status.myalloy.com/incident/533614#6ac3ddefebd6404bc2ced6e3ad9e7c33bacfafafaa4da323c4b3be40129ce632 MDI functionality is degraded due to issues with an MDI deployment. https://status.myalloy.com/incident/530826 Wed, 19 Mar 2025 03:00:00 -0000 https://status.myalloy.com/incident/530826#1241cfd6239bf70f1cfedda830c36f296ad28ef9b594bbf13a9a66af81baf7b0 MDI functionality has been restored. https://status.myalloy.com/incident/530826 Wed, 19 Mar 2025 03:00:00 -0000 https://status.myalloy.com/incident/530826#1241cfd6239bf70f1cfedda830c36f296ad28ef9b594bbf13a9a66af81baf7b0 MDI functionality has been restored. https://status.myalloy.com/incident/530826 Wed, 19 Mar 2025 01:00:00 -0000 https://status.myalloy.com/incident/530826#e2b86b65eb1aaaf611889b7d402e96215fd5d2d9492d40a0e3330cd9eb235e4c Elevated errors and degraded performance in MDI services due to issues encountered during their scheduled infrastructure transition. MDI will investigate the issue and retry when a solution has been found. https://status.myalloy.com/incident/530826 Wed, 19 Mar 2025 01:00:00 -0000 https://status.myalloy.com/incident/530826#e2b86b65eb1aaaf611889b7d402e96215fd5d2d9492d40a0e3330cd9eb235e4c Elevated errors and degraded performance in MDI services due to issues encountered during their scheduled infrastructure transition. MDI will investigate the issue and retry when a solution has been found. https://status.myalloy.com/incident/529691 Mon, 17 Mar 2025 16:20:00 -0000 https://status.myalloy.com/incident/529691#38bc765a3c701dfe2f2e17fed50a3b5019af53f689d14e1031fd5984492afa22 MDI functionality has been restored. https://status.myalloy.com/incident/529691 Mon, 17 Mar 2025 16:20:00 -0000 https://status.myalloy.com/incident/529691#38bc765a3c701dfe2f2e17fed50a3b5019af53f689d14e1031fd5984492afa22 MDI functionality has been restored. https://status.myalloy.com/incident/529691 Mon, 17 Mar 2025 13:04:00 -0000 https://status.myalloy.com/incident/529691#4ec7394e6c37039ced8cfbd5ddfd26b73092cd84ec1649a6cd7cf127ca3189ea Some MDI services, primarily message retrieval, are experiencing degraded performance due to ongoing MDI maintenance. https://status.myalloy.com/incident/529691 Mon, 17 Mar 2025 13:04:00 -0000 https://status.myalloy.com/incident/529691#4ec7394e6c37039ced8cfbd5ddfd26b73092cd84ec1649a6cd7cf127ca3189ea Some MDI services, primarily message retrieval, are experiencing degraded performance due to ongoing MDI maintenance. https://status.myalloy.com/incident/527867 Thu, 13 Mar 2025 19:12:00 -0000 https://status.myalloy.com/incident/527867#adc7b2d4c0b14253253a0399b712904af45bbaaa713f1ce87f25ab495c2ca57d We upgraded the connection pool to 30 connections, and are actively investigating long running queries. https://status.myalloy.com/incident/527867 Thu, 13 Mar 2025 19:12:00 -0000 https://status.myalloy.com/incident/527867#adc7b2d4c0b14253253a0399b712904af45bbaaa713f1ce87f25ab495c2ca57d We upgraded the connection pool to 30 connections, and are actively investigating long running queries. https://status.myalloy.com/incident/527867 Thu, 13 Mar 2025 19:12:00 -0000 https://status.myalloy.com/incident/527867#adc7b2d4c0b14253253a0399b712904af45bbaaa713f1ce87f25ab495c2ca57d We upgraded the connection pool to 30 connections, and are actively investigating long running queries. https://status.myalloy.com/incident/527867 Thu, 13 Mar 2025 19:04:00 -0000 https://status.myalloy.com/incident/527867#6678ec0a696103adc568da17ce66b81d62a385dbc2c362cb6f2d99c1297315a6 The connection pool became full again https://status.myalloy.com/incident/527867 Thu, 13 Mar 2025 19:04:00 -0000 https://status.myalloy.com/incident/527867#6678ec0a696103adc568da17ce66b81d62a385dbc2c362cb6f2d99c1297315a6 The connection pool became full again https://status.myalloy.com/incident/527867 Thu, 13 Mar 2025 19:04:00 -0000 https://status.myalloy.com/incident/527867#6678ec0a696103adc568da17ce66b81d62a385dbc2c362cb6f2d99c1297315a6 The connection pool became full again https://status.myalloy.com/incident/527865 Thu, 13 Mar 2025 18:18:00 -0000 https://status.myalloy.com/incident/527865#8fe384a1fe7e8d4a15d05b31ae5aac59d0b932ca439e9a8cab70a95051be1170 The connection pool cleared https://status.myalloy.com/incident/527865 Thu, 13 Mar 2025 18:18:00 -0000 https://status.myalloy.com/incident/527865#8fe384a1fe7e8d4a15d05b31ae5aac59d0b932ca439e9a8cab70a95051be1170 The connection pool cleared https://status.myalloy.com/incident/527865 Thu, 13 Mar 2025 18:18:00 -0000 https://status.myalloy.com/incident/527865#8fe384a1fe7e8d4a15d05b31ae5aac59d0b932ca439e9a8cab70a95051be1170 The connection pool cleared https://status.myalloy.com/incident/527865 Thu, 13 Mar 2025 18:10:00 -0000 https://status.myalloy.com/incident/527865#95859f0dc426e225b1d36c1d9253cf381155ba07be5c56a681b213098d4d5f98 Our connection pool filled after deploy, causing subsequent requests to timeout waiting for connections. https://status.myalloy.com/incident/527865 Thu, 13 Mar 2025 18:10:00 -0000 https://status.myalloy.com/incident/527865#95859f0dc426e225b1d36c1d9253cf381155ba07be5c56a681b213098d4d5f98 Our connection pool filled after deploy, causing subsequent requests to timeout waiting for connections. https://status.myalloy.com/incident/527865 Thu, 13 Mar 2025 18:10:00 -0000 https://status.myalloy.com/incident/527865#95859f0dc426e225b1d36c1d9253cf381155ba07be5c56a681b213098d4d5f98 Our connection pool filled after deploy, causing subsequent requests to timeout waiting for connections. https://status.myalloy.com/incident/527235 Mon, 10 Mar 2025 14:00:00 -0000 https://status.myalloy.com/incident/527235#b1976778db1ba8808dad52442e7a6daf9e22afd26e7f0c404a19bc83dc365866 MDI has resolved their issues, and we no longer see errors in our logs https://status.myalloy.com/incident/527235 Mon, 10 Mar 2025 03:00:00 -0000 https://status.myalloy.com/incident/527235#3a0159f0aefaebc2f9ceabdfe6370211a7f983d00e4a89d930685b0dbceda631 Customer messaging widget fails to load for some customers. MDI is investigating https://status.myalloy.com/incident/527229 Thu, 06 Mar 2025 19:00:00 -0000 https://status.myalloy.com/incident/527229#986b9c96c1f293ceb6c1cfeb825f81ed7a157754b1071baee081b05b40c53d28 We identified the issue, updated the product configuration, and restarted the api servers. https://status.myalloy.com/incident/527229 Wed, 05 Mar 2025 23:00:00 -0000 https://status.myalloy.com/incident/527229#6ad68a559c4319735f313fbb0cfadad3b69ac385bb8f4b67826cff751c9a2f2a Customers that attempt consult checkout and indicate they know what they want cannot progress past the step where they indicate the products they're interested in.